Frequently Asked Questions

The designs are fantastic! How can I determine the right size for me?
For a detailed size chart, you can refer to the following link
Additionally, you can find a link to size chart in the details section of the relevant items.

Do you offer international shipping?
Certainly! We provide international shipping, and all relevant fees, taxes, and duties (if applicable) will be clearly presented during the checkout process.

How long until my order is processed and shipped?
Processing times may vary based on the availability of the selected item(s).
However, under standard conditions, the processing should typically be completed within 7 business days.

How long until my order is delivered?
After the order is processed and handed over to the carrier, your order should arrive based on the following schedule.
North America: 7 – 10 business days.
International: 2 – 4 weeks.

What shipping options are available?
We provide standard shipping for all items, along with expedited shipping options available for select products and specific destinations.

How do I choose expedited shipping?
If the selected item(s) and delivery address meet the carrier’s criteria for expedited shipping, you will be presented with the option during the checkout process.

Do you offer free shipping?
Free shipping may be available for select products and specific destinations. And the option will be you will be presented during the checkout process.
If free shipping is included in a promotion, you will be prompted to enter your promo code during checkout.

How are shipping costs calculated?
Shipping costs vary based on the chosen shipping method and your delivery address and will be displayed at checkout.
Keep in mind that shipping charges are calculated per item, as items may be sourced from different locations.

What carriers are you working with?
Our logistics centers utilize reputable carriers, including UPS, DHL, FedEx, and USPS.

Is there a tracking number provided with my order?
Upon shipment of your order, you will receive an email containing the tracking number.
Please note that it may take some time for the tracking number to become active on the carrier’s website, which is a normal part of the process.

Can I change my delivery address?
Regrettably, we are unable to make address modifications once an order is confirmed.
However, there may be a brief window of opportunity before the order goes to processing.
Please reach out to our support team immediately for assistance.

What’s the return policy?
As the website is run by volunteers from the community, at present, we do not have the capacity to process or accept returns.
Nevertheless, we will make every effort to assist if the need arises.

I have an issue with my order. What do I do?
Please reach out to our support team, and we will do our best to assist you.
It’s important to note that occasional delays may occur, particularly during the holiday season.

Who operates the site?
The website is operated and maintained by passionate members of the Galactic Mining Club.
It’s our mission to introduce the #GMC spirit and art to the crypto-verse and the real world.

Where do the proceeds from the sales go?
The GMC website is operated by the community, for the community.
Profits from items sold on the site go to Galactic Mining Club NFTs stakers.

Should I buy Galactic Mining Club NFTs?
While we are deeply passionate about the Galactic Mining Club and its community, it’s crucial to highlight that nothing on the website should be considered financial advice.
We strongly recommend conducting your own research (DYOR), making informed decisions, and investing within your own risk tolerance.

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